IT Support for Perth Real Estate Agencies
Trust accounts, sale deposits, tenant records, and agents constantly on the road — your agency needs IT support that understands how property businesses actually work, and what criminals target.
Why real estate agencies need specialist IT
Trust Account Obligations
WA agencies must keep audited trust accounts under the Real Estate and Business Agents Act. Auditors expect reliable systems, secure access to trust accounting software, and records you can actually produce.
Settlement Fraud Target
Payment redirection scams hit property transactions hard. Criminals compromise an email account, watch a sale progress, then send buyers fake bank details for the deposit — or impersonate your agency elsewhere in the transaction chain. One intercepted email can cost a client their house deposit.
Perth agencies typically run sales and property management teams on platforms like VaultRE, AgentBox or Rex for sales, and PropertyMe, Property Tree or REST for property management — alongside Microsoft 365, REIWA forms, and digital signing. Staff work from the office, from home, and from open homes on their phones, emailing buyers, sellers, tenants and settlement agents all day.
The risk: A phishing email that compromises one staff member's mailbox gives attackers a front-row seat to every transaction in flight — and the ability to impersonate your agency to clients at the exact moment money changes hands. General IT providers often set up email without the security controls that prevent this.
What we do for real estate agencies
Cyber Security & MFA
MFA on all accounts (Microsoft 365, CRM, trust accounting), conditional access policies, phishing protection, and monitoring for the suspicious mailbox rules attackers use to hide payment redirection scams.
Property Software Support
Setup and support for VaultRE, AgentBox, Rex, PropertyMe, Property Tree and REST. Single sign-on, secure staff onboarding and offboarding, and smooth workflows between your CRM, trust accounting and document signing.
Microsoft 365 & Email Security
Configure Microsoft 365 with DMARC, SPF and DKIM so criminals can't spoof your agency's domain in settlement emails, plus data loss prevention and advanced anti-phishing rules.
Backup & Disaster Recovery
Automated backup of emails, sales files, tenancy records and trust accounting data with point-in-time recovery. If ransomware strikes mid-campaign, we restore your environment — not your stress levels.
Keep settlements safe
Every sale your agency handles is a window for payment redirection fraud. Final settlement funds usually move through a licensed settlement agent — but a compromised agency mailbox is often the first point criminals exploit to intercept deposit instructions or impersonate your agency. We harden the systems they target:
- Email authentication (DMARC, SPF, DKIM) so your domain can't be spoofed
- Alerts for suspicious sign-ins and hidden mailbox forwarding rules
- MFA and conditional access on every account that touches transactions
- Staff phishing awareness so fake bank-detail emails get caught, not actioned
How it works
Free Assessment
We audit your IT environment, email security, and property software setup. No charge, no obligation.
Security Hardening
We fix critical vulnerabilities first — MFA, email security, backup verification. Then work through improvements systematically.
Ongoing Support
Managed IT or ad-hoc at $180/hr. No lock-in contracts. Support for the whole team — office, home and on the road.
Protect your clients' funds and your agency's reputation
Book a free IT assessment with Aaron. We'll review your email security, property software setup, and backup strategy — and give you a clear remediation plan before the next settlement crosses your desk.