IT Support for Perth Strata Managers
Strata managers hold trust money and the records of every owner in every scheme, and the software that runs it all has to work every day. We support Perth strata management companies with the platforms, security and Microsoft 365 setup the job depends on.
Why strata management needs specialist IT
Trust Money, Higher Bar
Strata firms operate trust accounts and process levies on behalf of hundreds, often thousands, of lot owners. That puts you closer to the risk profile of a financial services firm than a generic office. Payment redirection scams deliberately target businesses that move other people's money, and a single compromised mailbox is all it takes.
Downtime at the Wrong Time
A system outage on an ordinary Tuesday is annoying. The same outage during a levy run, an end-of-month trust reconciliation or AGM season means missed deadlines, frustrated councils of owners, and staff improvising manual workarounds that introduce errors. Strata IT has to be planned around your calendar, not just kept running.
We currently support strata management companies in Perth day to day, so we know the shape of the business: a strata and trust accounting platform at the centre, owner and committee portals hanging off it, Microsoft 365 mailboxes and shared mailboxes for each portfolio, and owners-corporation records going back decades. Everything connects to everything, and most of it is run by a small office team with no in-house IT.
The reality: a generic IT provider can keep the computers running, but usually doesn't understand why the trust account needs tighter access controls than the front desk, or why levy-notice mailboxes are the ones criminals go after. If your business also runs a sales or rentals arm, our real estate IT support covers that side of the house too.
What we do for strata managers
Strata Platforms & Portals
Day-to-day support for your strata management and trust accounting platform and the owner and committee portals around it: setup, upgrades, integrations and vendor liaison. Choosing or switching platforms? We give independent selection advice: we don't resell software, so the recommendation fits your workflow, not a commission.
Microsoft 365 for Portfolios
Email, calendars and Teams set up the way a strata office actually works: shared mailboxes per scheme or portfolio so nothing lives in one person's inbox, and clean handover when a property manager changes. Full Microsoft 365 setup and support, from licensing to migration.
Trust Accounting Security
MFA on every account, phishing protection on the mailboxes that send levy notices and receive invoices, restricted access to trust systems, and verified backups you can actually restore. Layered cyber security built for a business that moves other people's money.
Owners-Corporation Records
Document management structured by scheme: minutes, contracts, insurance certificates, plans and correspondence stored consistently with retention and access controls applied. Records stay findable for AGMs, audits and certificate requests, and survive staff turnover instead of leaving with it.
What we look after
The moving parts of a strata office, handled by one senior engineer who knows your setup, not a rotating helpdesk queue:
- Strata and trust accounting platform support and upgrades
- Owner and committee portal setup and integrations
- Microsoft 365 email and shared mailboxes for each portfolio
- MFA and phishing protection across every account
- Verified backups of trust records and scheme documents
- Retention and access controls for owners-corporation records
- Secure onboarding and offboarding of property managers
- Connecting web forms and portals to your systems
How it works
Free Assessment
We review your strata platform, mailboxes, backups and security posture, and map where the trust-money and owner-record risks actually sit. No charge, no obligation.
Priority Fixes
We close the highest-risk gaps first (MFA, backup verification, mailbox rules), scheduled around your levy runs and meeting calendar so nothing lands mid-reconciliation.
Ongoing Support
Ongoing managed IT services in Perth or ad-hoc support at $180/hr with same-day callback and no lock-in. Either way you deal with the same senior engineer, 7 days.
Frequently asked questions
Straight answers on strata IT, trust accounting security and owner records.
Do you support strata management software and owner portals?
How do you secure trust accounting and levy payments?
Can you help with owners-corporation records and retention?
What does strata IT support cost?
Keep the trust account safe and the office moving
Book a free IT assessment with Aaron. One senior engineer, not a rotating helpdesk. We'll review your strata platform, mailboxes, backups and security, and give you a clear, prioritised plan. Same-day callback, no lock-in.
Or tell us what you are worried about
One field to start. A senior Perth engineer who works with strata managers replies within 2 hours, 7 days a week.
Got it - talk soon.
Your enquiry is on its way. We will be in touch the same business day.