"Fast, knowledgeable and fair pricing. Aaron went above and beyond to fix the issue. Highly recommended."
IT Support for Perth Businesses
A Senior Engineer Calls You Back Today
Email down, server trouble, suspicious pop-ups - tell us what is going on and a senior Perth engineer calls you back today. No call centre, no ticket queue.
Support Perth provides business IT support to small and medium companies across the Perth metro area. Whether you're scoping a project or you need an ongoing IT helpdesk your staff reach directly, you deal with a senior engineer from the first call - never a script, never a queue. Microsoft 365, servers, networks, endpoints and cyber security, all handled by one accountable Perth team.
$180/hr ex GST. One-hour minimum, then 30-minute increments. No call-out fee in metro Perth.
Helping your business Stay Connected
5.0 Google Microsoft 365 experts No lock-in contracts No call-out fee
If it's one of these, it's usually fixed today
The six calls we get most. Tap the one that looks like yours and tell us what's happening - a senior engineer rings you back.
Email down or not syncingOutlook, M365, new devices
Wi-Fi or internet dropping outNBN, routers, dead spots
Slow or misbehaving computerDiagnosed and cleaned up
Suspicious email or hacked accountChecked and secured fast
Printer refusing to printOr scan, or connect
Server or shared drive troubleFiles missing, access errors
IT support in Perth - straight answers
What it costs, how fast we respond, and what you are committing to.
How much does IT support cost in Perth?
Support Perth charges $180/hr ex GST for all IT support labour - a one-hour minimum, then 30-minute increments after that. There is no call-out fee anywhere in metro Perth, no lock-in contract and no monthly minimum. Larger pieces of work are quoted in writing before anything starts, so the number you approve is the number you pay.
How fast do you respond?
A senior engineer calls you back the same business day, usually within two hours. Most business IT support requests reach us by phone, email or the form on this page, and the first person you speak to is the engineer who will do the work - not a call centre logging a ticket for someone else.
Do I need a contract?
No. Ad-hoc IT support is available with no contract at all - call when something breaks, pay for the time used. If you would rather have an ongoing IT helpdesk your staff can reach directly, that is month-to-month and you can stop any time. Nothing here locks you in for a year.
Do you come onsite or is it all remote?
Both. Most issues are resolved remotely the same day, which is faster and cheaper for you. When the problem is physical - a server, a switch, cabling, a new workstation - a Perth engineer attends in person at the same $180/hr ex GST rate, with no call-out fee in the metro area. Full detail on onsite IT support.
Which Perth suburbs do you cover?
We provide onsite business IT support across the Perth metro area, including Wembley, Osborne Park, Subiaco, Perth CBD and Joondalup. Remote IT support covers anywhere in Australia. If you are outside metro Perth, ask - onsite attendance is usually still possible.
Onsite business IT support across Wembley, Osborne Park, Subiaco, Perth CBD and Joondalup, and remote IT support anywhere in Australia.
Tell us what is going on
Describe the problem or just leave your details - a senior engineer replies within 2 hours, 7 days a week.
1300 769 3377 days a week
hello@supportperth.com.auUsually within 2 hours
WhatsAppQuick chat anytime
Book a 30-min consultationPick a time that suits you
Transparent pricing
$180/hr ex GST
No call-out fees in metro Perth. No lock-in.
Got it - talk soon.
Your enquiry is on its way. We'll be in touch the same business day.
The person who answers is the person who fixes it
Support Perth is Aaron Waltman, a senior IT engineer based in Wembley. He picks up the phone, does the work himself, and explains it in plain English. Every review on this page is about him.